If IT is the heart of a business, then it is safe to say that IT operations is the backbone, for it determines the stability of the business. Be it network devices, servers, or applications, one incautious move can have an undesirable effect on your IT environment.

The high-stakes world of IT demands proper management of all infrastructure elements to stay ahead of the game. With that said, mere management would not suffice, for the real challenge lies in correlating performance data of IT operations across all business verticals. This is where an IT operations management tool comes into the picture.